CHANDAN BHATTACHARYA

Leads end-to-end project management for complex software and network integration projects as an Engineering Scrum Master, ensuring successful delivery across cross-functional teams for COLT Technology Services.

• Managed end-to-end project lifecycles for European clients, ensuring delivery within pre-set budgets and deadlines, from scoping to post-implementation support.
• Directed complex technology migration projects, including Node exits, DC exits, and IP/VoIP/Ethernet circuit transitions, optimizing infrastructure and service continuity.
• Drove IT strategy and operational excellence, providing technological direction for IT projects that enhanced customer experience and business functions.
• Developed and automated analytical reports and dashboards, empowering Agile teams with critical KPIs for data-driven decision-making and strategic planning.

Managed the company's Telecom business and end-to-end implementations, overseeing solution engineering and business architecture development.

• Led end-to-end implementation of telecom solutions, managing business affairs to ensure alignment with strategic objectives.
• Designed and engineered tailored telecom solutions, effectively addressing complex business problems and optimizing operational efficiency.
• Developed and implemented business architecture models, aligning technology solutions with organizational strategies and fostering new business visions.
• Served as a key technical point of contact for clients and internal teams (QA, Support), fostering cross-functional collaboration and streamlining project workflows.

Directed large-scale ISP/OSP deployment and network rollout projects (2G,3G,4G,5G), managing IT projects in network domain and ensuring quality and safety processes.

• Successfully launched Network in Andaman and Nicobar Island, expanding 2G Network from 989 to 4300, and deploying 3G/4G networks, contributing to 2X revenue growth in 2 years.
• Achieved substantial Capex savings of 300Mn and OPEX savings of 150Mn, including a 20% Opex reduction and 4GWh power savings in 90 days.
• Delivered 6+ critical IT projects (NSS, PTW, AT Automation, NMS, CRM) and ensured Network Readiness within 48-72 hours during East Zone disaster.
• Managed end-to-end ISP/OSP deployment, leading 2G/3G/4G/5G RAN, Transmission, Fiber, and Core Network Rollout while ensuring quality, health, and safety processes.
• Orchestrated 4 NODE exits and 10K+ customer migrations within 120 days, recognized twice with the Best Employee Award for outstanding contributions.

Led network operations, ensuring efficient performance and stability of telecom infrastructure.

• Managed daily network operations, ensuring high availability and performance of critical telecom systems.
• Coordinated with cross-functional teams to resolve network incidents and minimize downtime.
• Implemented operational best practices to enhance network efficiency and reliability.
• Monitored network performance metrics, identifying and addressing potential issues proactively.

Supported network operations as an engineer, focusing on infrastructure maintenance and performance.

• Assisted in the maintenance and troubleshooting of network infrastructure to ensure operational continuity.
• Participated in network performance monitoring and data analysis to support operational improvements.
• Collaborated with senior engineers on problem resolution and system upgrades.
• Contributed to documenting network configurations and operational procedures.

Recognized twice for outstanding performance and significant contributions to project success and operational excellence.